Support

Lost your license key?
Please enter the email address you have used to register Macnification below and we will email your license key.

Getting started
Watching our screencasts is the best way to get up to speed. In addition, Macnification features extensive online Help (Macnification must be installed for this link to work).

Personal support
We can't offer phone support because we are often busy coding. However, we offer world-class email support. Email is the most efficient way to talk to us: we always reply within 3 business days and in most cases it will only take a couple of hours. If you don't receive a reply within 3 business days, please check your Junk folder.

Suggestions and feature requests
User feedback has guided our development efforts. Don't hesitate to contact us if you have a great idea for a new Macnification feature.

Evaluation copies
We offer free NFR evaluation copies of our software. If you are a journalist, speaker at a MUG or you have a popular Mac or science-related blog, drop us a note and we will send you a license key. Don't forget to include your URL!

Customer satisfaction
We are very serious about our relationship with you. If you are not completely satisfied with Macnification, we will fully refund you within 30 days after purchase