General support

Undercover and Mavericks
Undercover 5 is fully compatible with Mavericks.

Upgrading to Undercover 5
If you purchased a previous version of Undercover, you are eligible for the $19 upgrade.
All users will receive an email with a coupon code to purchase this upgrade.

Attention: Leopard and Tiger users can keep using version 4 and can login at to view their account. You can find the Undercover 4 installers at the download page.

Make sure to have a look at our product's F.A.Q. pages. They contain many answers to questions that are regularly asked. If you can't find the solution over there, feel free to contact us.

Phone support
We can't offer phone support because we are often busy coding. However, if we are online, you can send us an instant message using iChat. See the contact box on the left on this page. If we are not available for a chat, email is the most efficient way to talk to us. We always reply within 3 business days (in most cases it will only take a couple of hours).

Looking for something more specific?

Links to product-related support pages are listed in the sidebar on the right.

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