Thanks to Undercover, it all comes out in the wash

Brian Guiniling, the IT/Project Manager for Cruz Thru Express Car Wash in Bakersfield, CA tells us how Undercover helped him recover one of his company's iMacs. The police only had to use the IP address to track down the Mac.

"I recently had a brand new 20" iMac stolen from one of our locations, and when I purchased the replacement iMac, I went online and searched for some sort of monitoring/tracking device for our equipment. The best item I found was your Undercover product, which I purchased because I liked all the features you offered. I admit I was a bit skeptical as to if it would work, but for only $50 I figured it was worth a shot. After juggling several iMacs around, somehow the iMac with Undercover installed became my personal workstation."

14 May 2009

"Two days after I put the computer on my desk, my office window was broken into, and my iMac stolen. The thieves also stole a second iMac, which did not have Undercover installed. I activated the Undercover ID you sent me, and filed a report with the police. This all occurred on a Thursday morning, and I figured it might take a while before I'd see my computer again."

17 May 2009

"I ended up leaving town for the weekend, and on Sunday afternoon I received an email telling me my computer had contacted Orbicule's servers. Because I was out of town, I forwarded the email to my coworker and he contacted the police. They went to the ISP to find the address of the residence using the IP address Undercover had acquired. The ISP would not give up the location of the IP address without a search warrant, so the officers obtained one. They went to the residence, and were able to collect my computer from a family that had purchased the iMac from some random guys they didn't know."

19 May 2009

"Unfortunately, we were unable to retrieve the second iMac (the one without Undercover) and it would have been nice to catch the actual thieves, but I was content to get my computer back with all the data intact as well after it was kept for evidence for a day or two by the police."

"Needless to say, each of my Apple computers is now running Orbicule's Undercover in the background; and hopefully I'll never have to use it again, but if I do, I'll feel better knowing that there is a chance I'll see my device again!"

"Feel free to contact me personally at brian [at] cruzthrucarwash [dot] com or visit our website: http://www.cruzthrucarwash.com"